Your privacy is our responsibility

1 Purpose of this policy

vs666 ("we", "our", "platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. The purpose of this privacy policy is to inform you with complete transparency about how we handle your personal information.

By using the vs666 website, app, or any of our services, you agree to the terms of this policy. This policy applies to everyone residing in or accessing our platform from Bangladesh.

2 Scope of applicability

This policy applies to the following:

• All services provided on the vs666 website and its associated sub-domains
• Account registration, login, and account management activities
• Financial transactions — all activities related to deposits, withdrawals, and bonuses
• Gaming history and betting activities
• Information provided through customer service and support channels

3 Types of information we collect

The vs666 platform collects certain necessary information to operate smoothly and to provide you with a safe and improved experience. This information falls into two main categories:

a) Information you voluntarily provide:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment information — details applicable to bKash, Nagad, Rocket, Upay, or bank transfers
• National ID or equivalent document details for identity verification
• Messages and information provided when contacting customer support

b) Automatically collected information:

• IP address and device identification details
• Browser type, operating system, and device model
• Session data — login time, duration of use, and gaming activity
• Information collected through cookies and similar tracking technologies
• Transaction history and betting patterns

4 Methods of data collection

We collect information in the following ways:

1. Through account registration forms and profile updates
2. When completing financial transactions
3. When communicating with the customer service team
4. Automatically while playing games on the platform
5. Through cookies and session tracking technologies

5 How we use your information

vs666 uses collected information only for the following purposes:

• Account management: For creating, verifying, and securely maintaining your account
• Identity verification and age confirmation: To ensure that only users aged 21 or above can use the platform
• Financial transaction processing: For processing deposits, withdrawals, and bonus payments
• Fraud prevention: For detecting suspicious activity and protecting accounts
• Customer service: To resolve your questions and issues
• Service improvement: To enhance the platform experience and security
• Legal compliance: To comply with applicable laws and regulations
• Responsible gaming: To monitor your gaming behaviour and provide support when needed

6 Marketing and communications

Without your explicit consent, vs666 will not share your information with third parties for marketing or promotional purposes. If you do not wish to receive promotional communications, you can let our customer service team know at any time.

7 Sharing information with third parties

vs666 never sells your personal information. However, limited information may be shared in the following cases for the normal operation of the platform:

• Payment processors: The minimum necessary information is provided to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfers
• Game software providers: Our partner game providers — including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe — may receive the technical information needed to operate games
• Identity verification services: For secure identity verification processes
• Analytics and security services: For platform protection and fraud prevention

All of the above third parties are bound by confidentiality agreements with vs666 and may only use the information for the specified purpose.

8 Disclosing information for legal requirements

In the following circumstances, we may be legally obliged to disclose your information:

• Upon receiving an order or summons from a competent judicial authority
• Upon request from a regulatory body in connection with anti-money laundering or fraud investigations
• In urgent cases to protect the security of the platform's assets, users, or third parties

In such cases, we will provide only the minimum information legally required.

9 Security technologies and practices

vs666 applies industry-standard security measures to protect your information:

• SSL encryption: All data transmissions are secured with 256-bit SSL encryption, which prevents unauthorised access by third parties
• Encrypted storage: Passwords and sensitive information are always stored in encrypted form — no employee or system can read them directly
• Firewall and access controls: Only authorised personnel can access necessary information, and only to the extent required
• Security audits: Regular security reviews and vulnerability assessments are conducted
• Fraud detection: Suspicious activity or unusual transactions are automatically flagged
• Data backup: Regular backups are taken to ensure no data is lost in the event of an incident

10 User responsibilities

Platform security is not our responsibility alone. You also need to take certain precautions to keep your account safe:

• Use a strong and unique password — do not share it with anyone
• Avoid logging in on public or shared devices
• Always log out at the end of a session
• If you notice suspicious activity on your account, notify our customer service immediately
• Keep your registered email address and mobile number up to date at all times

11 Cookies and similar technologies

Cookies and similar technologies are used on the vs666 website to improve your experience. Cookies are small text files stored in your browser that hold session information.

Types of cookies we use:

• Essential cookies: To maintain login sessions and ensure core functionality — without these, the platform will not work properly
• Functional cookies: To remember your preferences and settings — such as language selection or display preferences
• Analytics cookies: To understand how the platform is being used — which helps us improve our services
• Security cookies: To detect fraud and protect accounts

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

12 Data retention period

We retain your information only for as long as necessary:

• Active accounts: All relevant information is retained for as long as the account remains active
• Closed accounts: Even after an account is closed, certain information may be kept for a defined period for legal, accounting, and fraud prevention purposes
• Transaction records: Records of financial transactions are retained for an extended period, as required by legal and regulatory obligations
• Inactive accounts: The data retention policy is reviewed for accounts that have been inactive for an extended period

13 Your rights

As a vs666 user, you have the following rights over your own information:

• Access: You have the right to know what information we hold about you
• Correction: You can request that any inaccuracies in your information be corrected
• Marketing opt-out: You can request to stop receiving promotional communications at any time
• Data portability: In certain circumstances, you can request a copy of your information
• Deletion request: In certain circumstances, you can request that your information be deleted, though complete deletion may not be possible where legal obligations exist

To exercise these rights, contact our customer service team.

14 Age verification and minor protection

vs666 strictly follows a 21+ age policy. Only users aged 21 or above may use this platform. Age is verified at the time of account registration and, where necessary, confirmed through identity documents.

If we find that we hold information about a minor, we will immediately close that account and delete the associated data.

15 The role of data in responsible gaming

vs666 works to ensure responsible gaming by analysing data related to your gaming activity. If an unusual or concerning gaming pattern is detected, we may proactively reach out to you.

For more information on responsible gaming, please visit our Responsible Gaming page.

16 Policy changes

vs666 reserves the right to revise this privacy policy from time to time. Reasons for revision may include:

• Changes to technology or services
• Legal or regulatory changes
• Improvements to security procedures
• Improvements based on user feedback

For significant changes, we will display a notice on the platform or inform you at your registered email. Continued use of the platform after changes will be considered acceptance of the new policy.

17 International Data Transfers

Some of our service providers may process data outside Bangladesh. In such cases, we ensure that appropriate measures are in place to protect the transferred data and that third parties are bound to uphold our privacy standards.

18 Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our customer service team:

• Email: [email protected]
• Live Chat: 24/7 — available on the website
• Language: Support is available in both Bengali and English

We will process your request as quickly as possible. Complex requests related to data protection may take additional time — we will keep you informed.